Step one was to leverage 303 Software’s know-how to validate the concept of On-Demand Service of Process” by completing a market study. After talking to lawyers, paralegals, and process servers, and then analyzing the size and scope of the industry, all signals indicated that the service of process industry was ripe for disruption.
Step two was planning and building the software that would enable PROOF to realize its value proposition: to make service of process frictionless, high quality, and transparent. PROOF is a two sided marketplace, with law firms on one side and contract process servers on the other. The PROOF app has to do a lot of work to satisfy both sides of the equation including document management, job queueing, payment processing, sending alerts and notifications, tracking workflow progress, generating reports, and enabling multiple communication channels between law firms and process servers.
303 Software developed these features and more to craft PROOF’s minimum viable product (MVP).ersion one launched in the summer of 2018 to a limited set of law firms in Colorado. The PROOF team and 303 Software then spent the next few months gathering and prioritizing customer feedback, which was used as the basis for the second software release in the fall of 2018.